1. What is the minimum order quantity?
We have an incredibly low-price for the quality that you receive with our product. In order to keep it affordable, No minimum order – just one!
2. Can I order 50 badges, but with 2 different logos/designs?
You can also order badges with 2 different logos / designs.To get around this quantity requirement, we would strongly suggest ordering a few badges with names and the rest as blanks so they can be still used later on with custom printed labels or even using coloured marker pens.
3. How long are your turn-around times?
Our turn-around times are one of our top priorities. We offer rapid, consistent and reliable despatches, with a standard despatch time of 3-5 working days, 3 working days for our Express service and just 2 working days for our Express Plus service.
4. How much do your name badges cost?
Our price is very cheap for the professional quality you receive, it is fixed at AU$ 7 + (GST) per badge with the quantity of 1-49 badges & AU$ 2.50 (incl.GST) per badge with the quantity of 50 badges and more.
5. Can I order badges over the phone?
No, unfortunately we do not provide phone communication. However, we can be contacted through e-mail and online chat if you require any help with our online ordering system.
6. I want to order 50 badges, do I have to design every badge individually?
No. To keeps things simple we only require you to design the first badge for each design. Once this first badge has been designed further names and/or job titles can be added in the next step. Once your order has been processed, a graphic designer will look over your design and ensure that any long names fit on the badge and that the overall design is aligned correctly. We recommend using a relatively long name as an example when designing your badge.
7. Are the badge prices competitive?
We believe our prices to be extremely competitive and do not hide them away, unlike many other suppliers. You can find the badge prices by clicking the ‘Prices’ link at the top of this page.
8. How much do you charge for delivery?
The delivery for Standard service Australia orders is charged at AU$11.50 (incl. GST) regardless of quantity or weight. All orders are sent by Australia Post or UPS.
9. Are there any setup or design fees?
Here at Name Badge Express, we are proud to say that we have absolutely no hidden charges. To keep things simple, we have a user-friendly online Design Application for designing your own name badge. You are the designer of your name badges. That means no origination fees, no setup fees and no design fees!
10. How do you prefer my artwork/logo to be supplied?
We pride ourselves on offering the best solutions for novices all the way to professional graphic designers. We can accept logos and badge designs in almost any format - just upload the best quality logo you have with your order. As a general rule, our preferred file formats are .pdf .ai .eps and .cdr. Other common file formats that we can accept include .png .jpeg .doc and .docx. As previously mentioned, we can open almost anything. In the unlikely event that you send us a file we cannot open, we will contact you about your options.
11. Do I have a choice of fittings for my name badges?
All of our name badges come with a choice of two fittings, Clip and Magnet. Details on each of the fittings can be found by visiting the badge fittings page.
12. What information will I have to provide when ordering name badges?
13. How do badges from Name Badge Express compare to others?
Here at Name Badge Express we’re committed to quality. Our name badges are produced using only the very best materials and all badges are made of high quality acrylic plastic. Our choice of clip and magnetic fittings is very durable and designed to last the life of the badge.
14. How does the service compare to other badge makers?
Our quality of service is the best in the industry and we strive to keep it that way. At Name Badge Express we offer a friendly, reliable and professional service and we invite you contact us via email or online chat if you require any help with your badge orders.
15. How long have you been printing badges?
As a company, we have been in the badge and promotional printing business for more than 100 years, gathering a vast amount of professional knowledge that we can use to help you create the perfect name badge for your company. Through our international brand Name Badges International® we also provide worldwide service for professional name badges.
16. Do your name badges have a premium quality standard?
All of our name badges are printed on a high quality acrylic plastic. Each individual badge is cut from a high quality acrylic plastic and then processed using the state-of-the-art printer which enhances the professional look of your name badges. Our advanced production technology helps to keep your badge looking bright and preserving each of your badge’s vibrant colours for years of faithful service.
17. Do you have designers that can design the badge for me?
We do not provide any form of design service unfortunately. However our production team will take care of your orders according to the design you have supplied online through our website and ensure that everything meets your expectations.
18. Do you supply a digital proof of the badges before you produce them?
No, to keep our badge price as low as possible we do not supply proof of the badges before production. Your digital proof is on the online design application itself. We encourage you to play around with your design until you are happy with how it looks and we will produce the badges exactly as per your design.
19. Do you offer credit account facilities as a method of payment?
We will consider credit account enquiries on a case by case basis. The minimum requirements for a credit account would be expected orders totalling 100 badges per month. Please ask via email or online chat to discuss in more detail with our sales team.
20. At what stage in the order process do you take payment?
All orders are taken online to ensure fast and accurate service. We ask for payment right when the order is placed through our website and it can be made through our different payment methods – all of which are high security.
21. How do you print the name badges?
We digitally print using a high resolution 4 colour process to print all logos, text and solid background colours of the badges. For more information on colours, see our Technical page.
22. What are your name badges made from?
Our name badges are made from laser cut acrylic plastic for excellent strength and durability. The badges can have any background colour you wish, but are not available with the gold or silver finishes.
23. I have Pantone® colour, can I use it when designing a name badge online?
Yes, you can use your Pantone colour for the name badge design and we will produce them as close as possible.
24. Do you have any other name badge sizes or shapes available?
No, we only have one name badge shape and size. Our aim is to provide fast service to our customers and by narrowing the product options it will help create efficient and effective ordering process.
